Accessibility Statement

The websites of public administrations have a duty to comply with the accessibility criteria indicated in the UNE 139803:2004 standard. This regulation sets a series of characteristics that every Web portal must meet to be accessible, also serving as the basis for the TIC Accessibility Certification (Web Accessibility) currently in force in Spain.

Likewise, administration websites must satisfy all Priority 2 verification checkpoints (Double-A level compliance) defined in the Web Content Accessibility Guidelines (WCAG 1.0) specification by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C).

Santander Destino is committed to this objective, which is why it has designed a Venue as accessible and intuitive as possible. The design has been carried out following current standards and regulations regarding accessibility, also validating all content published at its launch to ensure this objective. 

Preparation of this accessibility statement

This statement was prepared at the time of publication of this website.

The method used to prepare the statement has been a self-assessment carried out by the organization itself.

Last revision of the statement: October 20, 2025.

Observations and contact details

You may submit communications regarding accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of September 7), such as:

• Reporting any possible non-compliance by this website.
• Transmitting other difficulties in accessing content.
• Making any other query or suggestion for improvement related to the accessibility of the website.

Through the following channels:

• Email: palaexpo@santanderdestino.es
• Telephone/s: +34 942 290 040

Communications will be received and processed by the unit responsible for the content of this website.

You can also request information in an accessible format that does not comply with the accessibility requirements, either because it is excluded, or because it is exempt due to disproportionate burden; or file a complaint for non-compliance with the accessibility requirements.

Application procedure

Through this procedure, you may initiate a claim to understand and object to the reasons for the rejection of a request for accessible information or complaint, urge the adoption of appropriate measures if you do not agree with the decision made, or state the reasons why you consider that the response does not comply with the required requirements.